Shipping policy

SHIPPING POLICY

Thank you for shopping at OptiPick! We are dedicated to providing our customers with a curated shopping experience, which is why we proudly offer FREE international standard shipping on all orders to our main target destinations.

1. SHIPPING FEES
• International Standard Shipping: FREE (No minimum order amount required).

2. ESTIMATED DELIVERY TIMES
All delivery times are estimates and vary by country, destination, and specific product. Please note that these timeframes do not include our standard internal processing time (usually 1-3 business days) before shipment:

• Estimated Delivery: International orders generally take between 7 to 19 business days to arrive, depending on your location and the specific item purchased. (You can view the most accurate shipping estimate for your country directly on the product page or during checkout).

Multiple Items: We work with multiple distribution centers to ensure the fastest delivery possible. If you order multiple items, please be aware that they may arrive in separate packages at different times. Don't worry, you will receive a tracking number for each package as soon as it ships.

3. ORDER TRACKING
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package live.

4. INCORRECT ADDRESSES
Please ensure all shipping information is correct at checkout. OptiPick is not responsible for orders that are misdelivered or lost due to incorrect or incomplete addresses provided by the customer. If you notice a mistake, please contact us within 12 hours of placing your order.

5. CUSTOMS, DUTIES, AND TAXES
OptiPick is not responsible for any customs duties, import taxes, or additional fees applied to your package by your destination country's local customs authority. All fees imposed during or after shipping are the sole responsibility of the customer.

6. SHIPPING DELAYS
While we do our best to ensure timely delivery, we are not liable for unexpected delays caused by custom clearance processes, extreme weather, carrier bottlenecks, or other events beyond our control.

If you have any questions regarding your shipment, please feel free to reach out to our dedicated support team at support@opti-pick.com.